Who we help

When everyday life feels harder than it should

Gold Coast Social Works supports adolescents aged 13 and over and adults who experience challenges with communication, relationships, confidence, emotional regulation, independence or participating in everyday life.

We work alongside each person to understand what is getting in the way and build practical skills and strategies that make everyday life easier to navigate.

Recognisable situations

A referral may be worth exploring when someone...

Diagnosis alone does not establish or exclude suitability. The important question is what matters to the person and what practical social, relational or everyday navigation skill could make a meaningful difference.

01

Wants friendships or relationships but finds it difficult to start, maintain or navigate them.

02

Can communicate verbally but finds it hard to express needs, boundaries, disagreement or requests for help.

03

Relies on a parent or support worker whenever a routine changes or a problem occurs.

04

Wants more say in appointments, work, study, community activities or NDIS decisions.

05

Needs practical support with conflict, consent, online safety or recognising unhealthy relationships.

06

Has existing services but limited opportunities to practise and apply social or self-advocacy skills in real life.

Participation and choice

Independence does not mean doing everything alone

Progress may mean acting independently, using a prompt, asking a trusted person for help, accessing an accommodation or having a reliable support network. The right outcome is decided with the participant.

Enquiries for children under 13 can be considered individually where appropriate to Faye's professional scope and available service capacity.

Service fit and boundaries

The practice is not positioned as the primary provider for immediate crisis, acute safety concerns or highly complex behaviour presentations. A referral may be declined, deferred or accepted alongside other services when that is safer or more appropriate.

Supporting Young People

At Gold Coast Social Works, we recognise the importance of creating a safe, supportive and respectful environment where young people feel heard, understood and involved in decisions about their support.

When working with adolescents aged 13–17, we take a collaborative approach that considers the young person's individual needs, preferences, developmental capacity and family circumstances.

Parent and caregiver involvement is encouraged where appropriate, while respecting the young person's growing independence, privacy and right to participate in decisions that affect them.

Consent, confidentiality and information-sharing arrangements are discussed and agreed upon before services commence, in accordance with relevant legal and professional obligations.

Unsure about fit?

A brief enquiry is enough to begin

Do not send a full NDIS plan, clinical records or detailed incident history through the website.

Enquire about support