Clear answers before the first conversation

Gold Coast Social Works supports adolescents aged 13 and over and adults with disability whose goals involve communication, emotional wellbeing, relationships, problem-solving, self-advocacy, everyday independence or community participation. Enquiries for children under 13 may be considered individually where appropriate to professional scope and available service capacity.

It is practical, person-centred social work focused on how a person participates in everyday life. Support may build skills around the task, such as asking for help, making a decision, handling change, expressing a boundary or navigating a relationship.

In-person services are available across the Gold Coast, including home and suitable community-based appointments. Secure online sessions are available throughout Queensland where appropriate. Other locations may be considered by individual arrangement.

Yes, where their involvement supports the participant's goals and occurs with appropriate consent. Their role may include using agreed prompts, creating opportunities to practise and helping strategies transfer into everyday settings.

Yes. A separate professional referral form asks for minimum information about consent, the participant's goal, real-life examples, current supports and the broad funding pathway.

Faye will first consider the participant's wishes, likely service fit, scope, safety and possible overlap with current supports. If the service may be appropriate, the next conversation can cover intake, consent, assessment, funding, fees and a collaborative support plan.

No. It is a short first-contact form. It should not contain detailed clinical, diagnostic or risk information.

Gold Coast Social Works welcomes self-managed and plan-managed NDIS participants. NDIA-managed funding cannot be accepted at launch unless the practice obtains the necessary provider registration. A budget category does not automatically make every service fundable, so the proposed pathway must be checked before services begin.

Gold Coast Social Works aims to respond to new enquiries within 48 hours. Business hours are Monday–Friday 9.00 am–5.00 pm, with weekends by arrangement.

Yes! Gold Coast Social Works welcomes both NDIS participants and privately funded clients. You don't need an NDIS plan or disability diagnosis to access our services.

We provide practical, solutions-focused social work support for adolescents, adults and families, focusing on emotional wellbeing, confidence, communication, relationships and everyday independence.

For NDIS participants, we accept self-managed and plan-managed funding. We also welcome privately funded clients who wish to access our services directly.